To return any product please visit our website here; www.u-tradelinks.com/ and fill out the form displayed to get an RMA number.Returns WILL NOT is accepted unless they can be identified by a valid RMA number issued by Universal Trade Links. Return shipping, insurance, and handling is the responsibility of the customer. Credits will not be issued until the product is received in acceptable condition.

Once the item has been used it is not returnable.Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made within ten (10) working days of receipt of goods Custom products are not eligible for return or exchange under any circumstances. Product will only be accepted for exchange/credit if received in sellable condition. Product must be returned in the original sealed package to be accepted for replacement or credit.A restocking fee will apply to any product returned for reasons other than defect or damage. The Restocking Fee Schedule is as follows:20% for items returned within 15 days 30% for items returned between 15-35 days No credit after 35 days